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Module 02 of 22

Reception, Orders & Billing

A separate front desk and cashier, with money controls an auditor will like.

Reception and cashiering are separate steps. Reception builds the order as a draft from services and packages; the cashier verifies it, takes payment and posts it. Partial payments, HMO/patient splits and company charges are handled on the same screen, and drafts left at day's end carry over with a report of patients who left unpaid.

Receipt numbers are allocated inside the posting transaction, so a failed payment never leaves a gap and two cashiers never receive the same number; this was tested with 50 simultaneous payments. Voids are allowed only before the shift's Z-close, after which a refund slip is required, and each payment request carries a unique key so a dropped connection cannot charge twice.

What's included

  • Reception enters orders as drafts; the cashier verifies, collects and posts
  • Company/HMO share on a charge slip, patient share on a receipt
  • SC/PWD 20% with ID number, VAT handled per RA 9994 and RA 10754
  • Supervisor approval for discounts, price overrides, voids and refunds
  • Gapless numbering under simultaneous use; Z-report at every shift close
  • Bundles and packages with effective-dated prices
  • One discount per order; discretionary discounts need a supervisor at the counter
  • Cashier shifts with Z-report; thermal 58/80 mm or A4/Letter printing
  • Receipts print as Acknowledgement Receipt / Charge Slip by default; titles and series can be changed once the clinic is BIR-registered

See Reception, Orders & Billing in a live demo

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